Happy Sellers

 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Audrey Teo 
 
11 September 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
---2025 September--- A big thank you to Courtney the property manager at NPP for the prompt and professional way she handled a recent incident. Our tenant had reported an issue that compromised the security of the property. Courtney took immediate steps to secure the property and make the tenant feel safe. She then provided all the information we needed to understand the incident and make an insurance claim. Very high standards of professionalism. Both tenant and landlord get taken care of very well! ---2025 April--- Returning to NPP Residential for Lettings was a great experience. Georgia patiently explained everything I needed to know as a first time landlord and made sure I was happy with all the details. NPP are a legit operator and do things by the book so you don' have to worry about  missing anything you are legally responsible for as a landlord. George then took over the marketing of my property and found a tenant in under a week. Referencing was done with licensed providers and he provided me with all the correct paperwork. Couldn't be more pleased! NPP made it easy to find a tenant and get them moved in. From my research, tenants seem to largely have a good experience with them too, which was very important for me as happy tenants mean that my property will be treated with care during their residence. Big thank you to Georgia and George! It's rare to find such a professional agency that can provide property owners with an end-to-end full lifecycle service. ---2023--- A refreshingly proactive and helpful agency. As first time investment property buyers, we were sheep into a wolves den of developers, mortgage lenders, surveyors and solicitors. Lisa, the Sales Progression Manager at NPP saw us safely through the whole mortgage and completion process. She was extremely proactive and gave us accurate information in advance so we knew what we needed to do at each stage of the process. When we had to deal with delays from solicitors, Lisa personally helped to call, email and press for responses - both on our side and on the seller's side. I remember a time when real estate agents' involvement ended at the point you agreed a purchase price - they'd take their commission and disappear. I'm really glad that agents like NPP recognise that most buyers are not experts and need lots of help. If every person in real estate was like Lisa, it would be an efficient and pleasant industry and not suffer the bad rep that it does! Shoutout also to Yasmin, the Lettings Office Manager who helped to proactively sort out our snagging inspection and furnishing.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Allison Witts 
 
4 June 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ryan Wynne 
 
20 August 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Had a great experience with Emi at NPP Residential, her communication was great in helping to facilitate viewings & an offer, can't find any fault. Thanks again Emi
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 yaser abusubha 
 
11 July 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent team , Lisa always communicated all updates about property purchase. And  helped with outstanding documentation. Highly appreciated and recommended. Looking forward for future opportunities to work along the team .
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Wiciaw x 
 
9 July 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Amazing agency, excellent customer service provided by the staff but exceptional and outstanding communication with Lina Kozinska. The process of renting the apartament was smooth, quick and stress free. Great agency location in Manchester, with possibility of parking. Highly recommended!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Stephen McNamara 
 
8 July 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
NPP Residential were recommended to us. It turned out to be a valid recommendation. We had exceptional service from Georgia and George throughout. All stages of the process were clearly explained, valuable assistance was offered at each point and everything was done in an efficient and friendly way. We were very pleased with the outcome and can highly recommend NPP.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 KW Mok 
 
4 July 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Mr. Patterson has been very helpful in arranging the viewings, introducing the special features of the properties and answering to our queries.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Mehmet Akif Uzer 
 
3 July 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
From start to finish, the entire process was handled with professionalism. Lina, in particular, was exceptional. She was incredibly helpful, always responsive, and maintained a high level of professionalism throughout. Any questions or concerns I had were promptly addressed, making the entire process smooth and stress-free.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Zoe Thompson 
 
7 June 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
The service provided by Lisa at NPP in helping me get a difficult purchase over the line has been exemplary. She was always on hand to answer any queries I had and to assist with her contacts with the developer and broker to help get my sale over the line. A pleasure to deal with and highly professional, providing excellent service.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kirsty Verigotta 
 
29 May 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Thank you for assisting with the sale of my apartment. After having many issues with the sale of the flat with a different estate agent, I  switched to NPP who were able to provide a fantastic service & sold my flat within a short timeframe. In particular, Lisa & Fraser's communication was great & you supported the sales progression by contacted solicitors & the management company on my behalf which made a big difference. Thanks again.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Guy Potter 
 
5 March 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Fraser, Lisa and Georgia provided an excellent service in both tenant-finding and a subsequent sale of a property in central Manchester. The Sales Progression service after accepting an offer helped to keep everything moving in the right direction. Many thanks for all of your help.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lee Rimmer 
 
6 February 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Great service from the team at NPP assisting me to sell my apartment. Great communication and professional service. Thanks to Fraser and the rest of the team.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Muhammad Usama Athar 
 
9 January 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
NPP Residential Ltd provided exemplary service, demonstrating professionalism and efficiency throughout the process. Their team was knowledgeable, responsive, and guided us seamlessly through property transactions. Clear communication and a client-centric approach made our experience positive, earning them a strong recommendation for their top-notch services.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ravi Sisodia 
 
17 November 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
These guys are on the ball, and sorted everything from marketing, interviewing tenant, credit checks, to collecting payment. The communication throughout was spot on. Thank you Georgia and team!!
  
 
 
 
 
 
 
 
 
 Google rating score: 4.8 of 5, based on 725 reviews